Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift Cards, Studio Workshops, Online Workshops, and Digital Downloads are exempt from being returned or refunded!

Once your return is received, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

To return your product, you should mail your product to: 501 S Old Statesville Rd Huntersville North Carolina US 28078. You will be responsible for paying for your own shipping costs for returning your item if the item is not defective.

If you have any questions about our policy please contact us at bill@donnadowney.com.

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